All Systems Operational

Corporate & Public Information Operational
Corporate Website [Site web corporate] Operational
Business Website [Site web professionnel] Operational
Sales & Commerce [Vente et commerce] Operational
E-commerce [Commerce en ligne] Operational
Point of Sales [Points de vente] [Pixoffice] Operational
Distributor Sales [Vente via distributeurs] [CRM Distributeurs] Operational
Dealer Services [Extranet Pro VR] Operational
Customer Management [Gestion de la relation client] Operational
CRM B2C/B2B [Gestion de la relation client] Operational
After-Sales Service [Service après-vente] [SAV Distributeurs] Operational
Compiere Business Operations [Compiere UI] Operational
Customer Services- Alerting (Aide à la conduite) Operational
Driving Alerts & Traffic Information [Alertes de conduite et informations trafic] Operational
Alerting Device & Customer Management [Gestion des boîtiers et clients Alerting] Operational
Customer Services – Secure B2C [Services clients – Protection véhicule] Operational
Vehicle Theft Recovery [Récupération des véhicules volés] Operational
Secure Device & Vehicle Management [Gestion des boîtiers et véhicules Secure] Operational
Customer Services - Fleet B2B (Gestion de flotte) Operational
Fleet Connect [Fleet Connect] Operational
Fleet Device & Vehicle Management [Gestion des boîtiers et véhicules Fleet] Operational
End-User Services [Services collaborateurs] Operational
Identity & Access [Identité et accès] Operational
File & Resource Access [Accès aux fichiers et ressources] Operational
Workplace Applications [Applications bureautiques] Operational
Communication & Collaboration [Communication et collaboration] Operational
Printing Services [Services d'impression] Operational
Network Access [Accès réseau] Operational
Remote Access [Accès distant] Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

Completed - The scheduled maintenance has been completed.
Oct 7, 22:55 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 CEST
Scheduled - Une maintenance est prévue sur le périmètre NANO ce mercredi 7 octobre, de 20h00 à 22h00. Cette opération entraînera un impact significatif sur les services pendant la fenêtre d’intervention.

Impacts pendant la maintenance :
- L’enregistrement des historiques envoyés par les NANO sera arrêté
- Les réponses transmises aux NANO seront arrêtées
- Les transferts des historiques NANO vers CBS seront arrêtés
- Les naissances et les provisionnements seront arrêtés
- Équipes Vols : impact limité — l’ouverture de nouveaux dossiers restera possible, mais la consultation des historiques NANO sera impossible pendant l’intervention

Reprise
Les historiques qui n’auront pas pu être traités pendant la maintenance seront traités à l’issue de celle-ci, sous réserve du bon fonctionnement des flux. Le fonctionnement nominal sera progressivement rétabli à la fin de la maintenance.

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Maintenance is planned on the NANO scope this Wednesday, October 7, from 8:00 PM to 10:00 PM. This operation will have a significant impact on services during the maintenance window.

Impacts during the maintenance
- NANO history recording will be stopped
- Responses sent to NANO devices will be stopped
- Transfers of NANO histories to CBS will be stopped
- New registrations and provisioning will be stopped
- Flight teams: limited impact — opening new cases will remain possible, but access to NANO histories will not be available during the maintenance

Recovery
Histories that could not be processed during the maintenance will be processed once the operation is completed, subject to the proper functioning of the flows. Normal service will be progressively restored at the end of the maintenance.

Oct 6, 15:28 CEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 12:40 CEST
Update - We are continuing to work on a fix for this issue.
Sep 24, 16:53 CEST
Identified - BELGIUM-Alert service down: alerts and safety messages issued by the Belgian authorities are no longer being ingested, processed, or broadcast to Coyote devices and apps travelling in the affected areas.
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Service BELGIQUE-Alert non fonctionnel : les alertes et messages de sécurité émis par les autorités belges ne sont plus ingérés, traités ni diffusés aux boîtiers et applications Coyote circulant dans les zones concernées.

Sep 24, 16:42 CEST

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 CEST
Scheduled - Description :
Une opération de maintenance sera réalisée sur CBS afin de supprimer les anciennes données devenues inutiles et d’optimiser les performances de la plateforme.

L’opération concernera les serveurs suivants : Austin, Balata, Boston, Detroit, Phoenix, Reno et Tampa.


Impact :
Pendant l’opération sur chaque serveur, les services Traceur, Missiongate et Exportateur seront temporairement arrêtés.

Durée estimée : entre 1h et 1h30 pour l’ensemble de l’opération.

Description:
A maintenance operation will be performed on CBS to remove old and no longer required data and optimize the platform's performance.

The operation will concern the following servers: Austin, Balata, Boston, Detroit, Phoenix, Reno and Tampa.

Impact:
During the operation on each server, the Tracker, Missiongate and Exporter services will be temporarily stopped.

Estimated duration: between 1 hour and 1 hour 30 minutes for the entire operation.

Sep 23, 16:12 CEST